Usage-based expansion
- AI call minutes and Smart-Queue volume.
- Reminder campaign throughput.
- Transcription or scribe workflows when enabled.
- Expanded analytics and integration needs.
Commercial path
Elan starts with pilot-ready packaging rather than forcing large-enterprise overhead on day one. Clinics can launch the operational core first, then expand as workflow depth and compliance readiness increase.
| Stage | Best fit | What’s included | Commercial motion |
|---|---|---|---|
| Pilot clinic | Initial specialty launch | Scheduling, reminders, language preferences, accessibility capture, Smart-Queue operations, and launch templates. | Setup fee plus monthly clinic subscription. |
| Growth rollout | Multi-clinic expansion | Expanded staff onboarding, higher reminder and call volume, reporting, and calendar synchronization. | Clinic-count and usage-based packaging. |
| Enterprise path | Advanced integrations and large-system deployment | Custom tenancy, deeper interoperability, expanded security controls, and staged enterprise workflows. | Contracted pricing based on scope and support model. |
We’ll shape the pilot scope around your specialty, operating model, and rollout timing.